1.If you’ re informed that IMFitPro couldn’ t be found, tips are as follows:

1）Make sure the IMFitPro has enough power and the screen of it can be brightened up.

2）keep it close to your phone.

3）check whether the Bluetooth Icon on IMFitPro displays connected. If yes, please reboot your IMFitPro once；

If the tips above don’t work，try to turn on Bluetooth and your phone again。Tips:

Apple users should go to settings, check your IMFitPro s information on Bluetooth, and click and ignore the IMFitPro. Then turn on Bluetooth again.

Android users with system version at or above 6.0 are required to turn on location service to search for IMFitPro in need of location info.

2.If you’re informed of failing to bind:

1）keep it close to your phone.

2）check whether the Bluetooth Icon on IMFitPro displays connected. If yes, please reboot your IMFitPro once;

If the tips above don’ t work，try to turn on Bluetooth and your phone again。Tips:

Apple users should go to settings, check your IMFitPro information on Bluetooth, and click and ignore the IMFitPro. Then turn on Bluetooth again.

3.How can you sync IMFitPro s data？If you’ re prompted for failure to sync the data.

1) When you open IMFitPro app, the data can be synced automatically；Also, you can go to the main interface of the app, and slide list down to refresh the interface and to sync.

2) If you’ re prompted to fail to connect when syncing：

a) Refresh the main interface again；

b)Restart the app；

c) If these tips don’t work, turn on Bluetooth again or reboot your phone.（Before rebooting the phone, you can try eliminating the shared info on Bluetooth. ）Tips：

Apple users should go to settings, check your IMFitPro s information on Bluetooth, and click and ignore the IMFitPro. Then turn on Bluetooth again.

4.Why didn’ t I be reminded for having a phone call though I set Call notification？ (Android)

1)Make sure that Bluetooth is turned on and connected to your IMFitPro

2)Check if IMFitPro app runs normally; (it is okay to run in the background.)

3)Check if phone and contacts is authorized.

Tips:

The process of IMFitPro app could be cleaned up and blocked up by one-click cleaning up memory or some protecting software. Please add the app into white list.

5.I received messages without reminding though I set Message notification. Why？

1)Make sure that Bluetooth is turned on and connected to your IMFitPro;

2)Check if IMFitPro app runs normally; (it is okay to run in the background.)

3)Check if messages and contacts is authorized；

Tips:

The process of IMFitPro app could be cleaned up and blocked up by one-click cleaning up memory or some protecting software. Please add the app into white list.

If the problem is still not solved, please contact FB: https://www.facebook.com/li.smtlink, WhatsApp: +86 18529595646, WeChat: 18922857304 or email service@smt-link.com.